Easy Returns Policy

Welcome to Compu Cable Projects, where we believe in making your shopping experience as easy and hassle-free as possible. We understand that sometimes things don’t always go as planned, and you may need to return a product. That’s why we have created our Easy Returns Policy to give you peace of mind when shopping with us.

Our Easy Returns Policy is designed to make it easy and uncomplicated for you to return goods. We want you to feel confident in your purchase and know that if you are not completely satisfied for any reason, we will make it right.

Here’s what you need to know about our Easy Returns Policy:

7-Day Return Window

You have seven days from the date you receive your product to initiate a return. If you decide you no longer want the product or it doesn’t meet your expectations, contact us, and we’ll provide you with a return authorisation number.

Original Packaging

To ensure that your return is processed quickly and efficiently, please ensure that the product is returned in its original packaging, unused and in a saleable condition.

Proof of Purchase

Please include the original receipt or proof of purchase with your return to help us process your return quickly and accurately.

Refunds

We will refund your original payment method once we receive the returned product in its original condition.

Faulty or Damaged Products

If you receive a faulty or damaged product, please contact us within 48 hours of receiving the product to arrange for a return. We will provide you with a prepaid shipping label to return the product to us. We will either replace the faulty or damaged product or provide a full refund, including shipping costs.

Incorrect Products

If you receive an incorrect product, please contact us within 48 hours of receiving the product to arrange for a return. We will provide you with a prepaid shipping label to return the product to us. We will either replace the incorrect product or provide a full refund, including shipping costs.

Customised Products

Customised products are non-refundable and non-returnable, except in cases where the product is faulty or damaged. If a customised product is defective or damaged, please contact us within 48 hours of receiving the product to arrange for a return.

At Compu Cable Projects, we want you to feel confident in your purchase and know we stand behind our products. Our Easy Returns Policy is designed to give you peace of mind when shopping with us. If you have any questions or concerns, please don’t hesitate to contact us. We’re always here to help.